Last Updated: January 1, 2023
1. Introduction
Welcome to BlackBox Remote Patient Monitoring (“BlackBox RPM,” “we,” “us,” or “our”). At BlackBox RPM, we are committed to protecting the privacy and security of your personal information. This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect your personal information when you use our website (www.blackboxrpm.com) and our services.
By using our website or services, you consent to the practices described in this Privacy Policy. Please take a moment to carefully read this Privacy Policy and understand its contents.
2. Information We Collect
We may collect the following types of information when you visit our website or use our services:
2.1 Personal Information:
- Name
- Email address
- Phone number
- Address
- Date of birth
- Medical information
2.2 Non-Personal Information:
- Cookies and similar technologies
- Log files
- Device information
- Usage information
3. How We Use Your Information
We may use your personal and non-personal information for the following purposes:
3.1 Providing Services:
- To provide you with our remote patient monitoring services.
- To communicate with you about your health data and treatment.
3.2 Improving Services:
- To analyze and improve our website and services.
- To customize your experience and offer personalized content.
3.3 Marketing and Promotions:
- To send you marketing communications about our services and special offers.
- To conduct surveys, contests, or other promotions.
3.4 Legal Compliance:
- To comply with legal obligations and respond to legal requests.
- To protect our rights, privacy, safety, or property, and that of our users.
4. Sharing Your Information
We may share your information with third parties under the following circumstances:
- With healthcare providers, as necessary for your treatment.
- With our service providers, contractors, and business partners.
- When required by law, such as in response to a court order or government request.
- In the event of a business transfer, such as a merger or acquisition.
5. Your Choices
You have certain choices regarding the collection and use of your information:
- You can opt out of receiving marketing communications from us.
- You can access and update your personal information through your account settings.
- You can delete your account by contacting us.
6. Security
We take reasonable measures to protect your information from unauthorized access and disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the top.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
9. Review by Legal Counsel
We recommend that you consult with legal counsel to review this Privacy Policy to ensure compliance with applicable laws and regulations.